FAQ
How do students get help during the week?
Support depends on the course type. The Internet Technology Digital Workbook Course is self-paced, allowing students to review lessons and revisit content at any time during their access period. The Internet Security Academy is instructor-led, and students receive live instruction during scheduled class sessions. Additional guidance may be provided during class or through follow-up communication when needed.
What is needed to take iT4Teens courses?
Students need a desktop or laptop computer with reliable internet access. For instructor-led Academy courses, students must be able to install approved educational software. Chromebooks and tablets are not recommended for Internet Security Academy courses.
Is the required software free?
Yes. All software used in iT4Teens courses is either free or provided with clear setup instructions at no additional cost. Families are not required to purchase expensive licenses.
Will my student need to install software?
For the Internet Technology Digital Workbook Course, no software installation is required. For the Internet Security Academy, students may need to install approved learning tools. Step-by-step instructions and guidance are provided to ensure a smooth setup.
Is the software safe for students?
Yes. All tools used are industry-recognized, educationally appropriate, and used strictly for learning purposes. We do not use unsafe or unmonitored environments.
How does scheduling work?
The Internet Technology Digital Workbook Course is fully self-paced and does not have scheduled class times. The Internet Security Academy is instructor-led with fixed weekly schedules and limited seats per class. Parents can view available class times before enrolling, and once a class is full, enrollment closes.
Can students switch class times?
Class time changes are not guaranteed once enrolled, as classes may fill quickly. Requests are considered based on availability.
Are make-up classes available?
Live Academy sessions are designed to be attended in real time. If a class is missed, guidance may be provided to help the student stay on track, but regular attendance is strongly encouraged.
What will students gain from iT4Teens courses?
Students gain a certificate of completion, practical real-world IT and Internet Security skills, exposure to industry tools and concepts, and guidance on career pathways, internships, and next steps.